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The 50 Most-Frequently Cited Articles
in Journal of the Academy of Marketing Science as of November 1, 2009 -- updated monthly
Most-cited rankings are recalculated at the beginning of the month.
Rankings are based on citations to articles on this journal site from articles in HighWire-hosted journals.
| 11. |
Ruth N. Bolton, P. K. Kannan, Matthew D. Bramlett |
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Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value |
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Jan 01, 2000; 28: 95-108.
(In "Article")
[Abstract]
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| 12. |
James M. Sinkula, William E. Baker, Thomas Noordewier |
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A Framework for Market-Based Organizational Learning: Linking Values, Knowledge, and Behavior |
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Sep 01, 1997; 25: 305-318.
(In "Article")
[Abstract]
[PDF]
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| 13. |
David T. Wilson |
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An Integrated Model of Buyer-Seller Relationships |
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Sep 01, 1995; 23: 335-345.
(In "Article")
[Abstract]
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| 14. |
Scott W. Kelley, Mark A. Davis |
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Antecedents to Customer Expectations for Service Recovery |
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Jan 01, 1994; 22: 52-61.
(In "Article")
[Abstract]
[PDF]
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| 15. |
Barton A. Weitz, Sandy D. Jap |
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Relationship Marketing and Distribution Channels |
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Sep 01, 1995; 23: 305-320.
(In "Article")
[Abstract]
[PDF]
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Last Updated: 11/05/2009 07:25:41
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