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DOI: 10.1177/009207038601400105 The Value of User Image In Quelling Aberrant Consumer BehaviorSan Jose State University
San Diego State University
San Diego State University Shoplifting has reached epidemic proportions. Traditional approaches to keeping this behavior under control have met with limited success. This article explores the use of user image to decrease shoplifting. The analysis supports the ap proach. If the image of the "typical shoplifter" is made more negative, individuals anxious to disassociate themselves with the negative image will be less likely to shoplift.
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